Frequently Asked Questions
Everything you need to know about our premium home decor and furniture services.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Delivery typically takes 2-3 weeks depending on your location, as we use specialized white-glove carriers to ensure your pieces arrive in pristine condition.
Do you offer international shipping?
Currently, Luxe Designs ships to the continental United States and Canada. For inquiries regarding shipping to other international destinations, please contact our concierge team for a custom freight quote.
What is your return policy for home decor?
We offer a 30-day return window for most decor items in their original packaging. Please note that custom-made furniture and 'Final Sale' items are non-returnable unless they arrive damaged or defective.
How can I be sure of the fabric quality and color?
We understand that digital screens can vary. You can order up to five fabric swatches for free from our upholstery collection to test the texture and color in your home's natural lighting before committing to a purchase.
What payment methods do you accept?
Luxe Designs accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture investments.
Do your products come with a warranty?
Yes, all Luxe Designs furniture pieces include a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.